Tenant Fees

The only payments we can charge tenants in connection with a tenancy are:

  • the rent
  • a refundable tenancy deposit capped at no more than five weeks’ rent where
    the annual rent is less than £50,000, or six weeks’ rent where the total annual
    rent is £50,000 or above
  • a refundable holding deposit (to reserve a property) capped at no more than
    one week’s rent
  • payments to change the tenancy when requested by the tenant, capped at
    £50, or reasonable costs incurred if higher
  • payments associated with early termination of the tenancy, when requested
    by the tenant
  • payments in respect of utilities, communication services, TV licence and
    council tax; and
  • a default fee for late payment of rent and replacement of a lost key/security
    device, where required under a tenancy agreement